Originally posted on Scifiinterfaces.com on January 28, 2015. Visual confirmation As a part of their morning routine, Jack makes the rounds in his Bubbleship to provide a visual confirmation that the hydro-rigs are operating properly. In order to send the hydro-rig coordinates to the Bubbleship, Vika: Holds with two fingers on the hydro-rig symbol on…
Originally posted on Scifiinterfaces.com on January 22, 2015. As Vika is looking at the radarand verifying visuals on the dispatched drones with Jack, the symbols for drones 166 and 172 begin flashing red. An alert begins sounding, indicating that the two drones are down. Vika wants to send Jack to drone 166 first. To do…
Originally posted on Scifiinterfaces.com on January 19, 2015. As Jack begins his preflight check in the Bubbleship, Vika touches the center of the glass surface to power up the desktop that keeps her in contact with Sally on the TET and allows her to assist and monitor Jack as he repairs the drones on the ground. The…
Enhance the flight shopping experience in the new United mobile app in order to enable the user to get through the process quickly and efficiently. Enable the users to filter search results to only show the flights that are truly relevant to them.
Role in Project:
Worked directly with business partners within the requirements and development teams to determine scope, concepts and wireframes for the new booking experience while utilizing the existing design and UX patterns. Provided rapid prototypes of options in order to help business partners and fellow designers narrow down options and get to the final solution. Participated in usability studies for the current mobile app, thus allowing the team to find opportunities for improvement.
Once a final design was established, created a prototype for external testing, documented the design and created a demo in Axure in order to effectively communicate intended interactions to the dev team. Worked directly with the QA and technology teams to ensure intended designs were implemented.
The homepage will be an integral part of the overhaul of the entire United Airlines digital experience. Design a fresh, clean, touch-friendly homepage that provides quick access to the most popular forms on the website for tasks such as checking in, searching for flights and glancing at account information.
Role in Project:
Work directly with outside agency and internal requirements team to redesign the homepage for the United 2.0 upcoming release. Analyze and modify the agency's initial visual design to safeguard usability and UX best practices. Provide final designs and annotations to dev team. Work directly with the QA and technology teams to ensure intended designs are implemented.
Now in beta
Provide well-developed, high fidelity concepts for presentation to VPs, CEO and Board of Directors in order to receive funding approval for an overhaul of the United Airlines digital experience.
Role in Project:
Wireframe potential layouts and work with visual designer to apply the look and feel to the approved concepts. Our team of visual and UX designers presented several concepts to the VPs in order to narrow down the work that would be presented to the CEO and Board of Directors for funding approval.
This concept would allow the user to get through the entire booking process in as few clicks as possible. The case study included a round trip flight, showing depart and return flight results on the same results page. It also allowed for a user with established preferences to pay for the selected itinerary in a single click.
Personal project. Refinish old IKEA storage trunk so that it will compliment Asian decor, while using materials already on hand.
The trunk was refinished to resemble traditional Japanese shoji screens, utilizing basic Mod Podge, acrylic paint and rice paper.
Personal project. Design and build an entertainment center with sturdy bookshelves that do not require attachment to apartment walls.
The final entertainment center was built with high-grade pine and was a ladder-style design, ensuring the shelves would not become top-heavy.
Drew 3D plans in Google SketchUp to determine angles, amount of materials and cuts needed. Worked over holiday weekends, building one piece at a time, starting with the center unit.
Provide well-developed, high fidelity wireframes for presentation to Directors in order to narrow down concepts that would be presented to the CEO and Board of Directors for funding approval for the redesign of United's digital touchpoints.
This concept would allow the user to interact with the website through the use of natural language. The case study involved a user wanting to book a flight from Newark to San Francisco.…